Conflict and Negotiation Seminar

//Conflict and Negotiation Seminar

Conflict and Negotiation Seminar

Conflict & Negotiation

  • Managing conflict
  • Dealing with two faces of conflict
  • Conflict triggers
  • Resolving conflict
  • Forcing
  • Win-win vs. lose-lose
  • Constructive and destructive conflict
  • Can you really have a winner?
  • Elements of effective negotiation
  • Added-value negotiation
  • How to express anger
  • Putting conflict on ice

Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related business development topics.

They serve numerous businesses and organizations throughout the United States from their offices in Cleveland, Ohio.

By | 2017-01-25T23:25:17+00:00 November 29th, 2016|Categories: Seminars|0 Comments

About the Author:

Dr. Kay Potetz is a management consultant and has been conducting seminars since the early 1980s. Her qualifications include 25 years of management and administrative experience, a Masters Degree in Business Administration and a Ph.D. Dr. Potetz began her career in hospital work as a Radiological Technologist and moved on to Nuclear Medicine Technology. She is registered with the American Colleges of Radiological and Nuclear Medicine Technologies. (read more)