Effective Communication (Listening)

//Effective Communication (Listening)

Effective Communication (Listening)

Effective Communication

Being a leader in the workplace involves being a constant conduit of information between senior management, other departments and staff members. Being supportive to your staff also necessitates having them believe that they are being heard.

This program offers insights and tools for building better communication skills that can increase both the accuracy of the information given and received as well as enhance the leader’s capacities as a supportive caring listener.


Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related business development topics.

They serve numerous businesses and organizations throughout the United States from their offices in Cleveland, Ohio.

By | 2017-01-25T23:28:34+00:00 November 29th, 2016|Categories: Leadership Training|0 Comments

About the Author:

Dr. Kay Potetz is a management consultant and has been conducting seminars since the early 1980s. Her qualifications include 25 years of management and administrative experience, a Masters Degree in Business Administration and a Ph.D. Dr. Potetz began her career in hospital work as a Radiological Technologist and moved on to Nuclear Medicine Technology. She is registered with the American Colleges of Radiological and Nuclear Medicine Technologies. (read more)