Effective Response to Conflict

//Effective Response to Conflict

Effective Response to Conflict

Conflict Resolution

Leadership inevitably requires being able to resolve conflict, whether it occurs among staff members, between leaders and staff or between departments. Being able to keep a cool head, do a thorough assessment of a conflicted situation and create effective dialogue among the parties involved are just a few of the skills that will be learned in this program.

In addition, program content also includes learning how to frame conflict experiences as “opportunities for growth” and come to the most effective resolutions.


Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related business development topics.

They serve numerous businesses and organizations throughout the United States from their offices in Cleveland, Ohio.

By | 2017-01-25T23:29:38+00:00 November 29th, 2016|Categories: Leadership Training|0 Comments

About the Author:

Dr. Kay Potetz is a management consultant and has been conducting seminars since the early 1980s. Her qualifications include 25 years of management and administrative experience, a Masters Degree in Business Administration and a Ph.D. Dr. Potetz began her career in hospital work as a Radiological Technologist and moved on to Nuclear Medicine Technology. She is registered with the American Colleges of Radiological and Nuclear Medicine Technologies. (read more)