Emotional Intelligence Why do people of high IQ flounder when people of medium IQ do surprisingly well? The factors that include self-awareness, self-discipline, and empathy add up to a different way of being smart, i.e. Emotional Intelligence (E.I.). Emotions lend value to our lives. Being in touch with our emotions can actually enhance our lives Emotional [...]
The Joys of Stress Management Why we cannot avoid stress Not all stress is unpleasant Stress vs. distress Stress resistance Coping with stress Personal values and expectations Issues of control Pacing yourself Reality is neutral Keep it simple Personal Wellness Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership [...]
No More Problem Solving The Value of Appreciative Inquiry Traditional methods of problem solving don’t work The traditional approach to addressing problems has been to define them, do a diagnosis, find who is responsible, and find a solution The primary focus is on what is wrong or broken which results in a never-ending cycle of blaming, [...]
How to Run a Meeting (one hour presentation) Face to face meetings Telephone conferences Committees and their functions Reasons for meetings Meeting agenda Who should lead the meeting? Who should attend the meeting? Fostering debate and brainstorming Using visual aids The importance of follow-up Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants [...]
Team Building The Evolution of a Team: Why Teams Work and Why They Don’t What is team? Group development Do you even need a team? Who “runs” the team? The focus of a team What makes workplace teams effective? Vision, conformity and groupthink Reframing Cross-functional teams Virtual teams Trust: A key to team effectiveness Examples of [...]
Performance Appraisals Uses of the performance appraisal Types of performance information Informal vs. systematic appraisal Appraisal responsibilities Who conducts the appraisals? Methods for appraising performance Appraisal feedback Legal aspects of performance appraisals Proper documentation Dr. K. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related [...]
Dealing with Change in the Workplace It ain't the same and it never will be! Overcoming resistance to change Paradigms The Paradigm Effect Paradigm paralysis Reframing Creating a vision Creativity and thinking outside of the box Conflict generally accompanies change Attitudes regarding change The changing shape of organizations Strategies for Overcoming change in the workplace Dr. [...]
Conflict & Negotiation Managing conflict Dealing with two faces of conflict Conflict triggers Resolving conflict Forcing Win-win vs. lose-lose Constructive and destructive conflict Can you really have a winner? Elements of effective negotiation Added-value negotiation How to express anger Putting conflict on ice Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing [...]
Communication - What You Heard IS NOT What I Said The “myth” of having no communication Communication versus miscommunication Organizational communication Formal & informal communication Organizational communication, gossip, the grapevine, and what to do with them Barriers to effective communication Becoming obsessed with listening Listening and hearing Communication problems and promises in the Internet age Dr. [...]
Personal Mastery This is the discipline of continually clarifying and deepening personal vision Focusing energies Developing patience Seeing reality objectively Approaching life as a creative work rather than a reactive viewpoint. Personal Mastery starts with clarifying things that really matter to us and living our lives in the services of our highest aspiration. This is a [...]