Effective Communication

Being a leader in the workplace involves being a constant conduit of information between senior management, other departments and staff members. Being supportive to your staff also necessitates having them believe that they are being heard.

This program offers insights and tools for building better communication skills that can increase both the accuracy of the information given and received as well as enhance the leader’s capacities as a supportive caring listener.


Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related business development topics.

They serve numerous businesses and organizations throughout the United States from their offices in Cleveland, Ohio.