Having a pragmatic understanding of ourselves and others provides a mechanism for improving relationships. “Reading” other people’s behavior provides the ability to relate more effectively.
It is imperative that leaders be equipped with communication as well as interpersonal skills. The ability to give direction, define expectations, train staff and lead are demanded and that is the focus of this program.


Dr. Kay Potetz & Associates are Motivational Keynote Speakers and Management Consultants specializing in Motivation, Leadership Development, Team Building and related business development topics.

They serve numerous businesses and organizations throughout the United States from their offices in Cleveland, Ohio.