In the midst of dramatic change, a great deal of anxiety about the future is stirred up, particularly when people fear the loss of a particular role/job and/or income. Leaders are faced with the challenge of helping people to be less reactive to their fears and more able to see the opportunities that exist in the [...]
The rapid changes occurring in today's organization are simply a reflection of the rapid change taking place in every phase of modern life. Old assumptions and expectations of reaching a state of "stability" are no longer meaningful. Thus, new paradigms are required in order to make meaning of and help everyone cope with the new realities [...]
In every relationship, maintaining our own well-being and sense of control requires being able to set and uphold boundaries. Being an effective leader in the workplace involves the ability to set limits with staff as well as other leaders. This program offers some very specific strategies for identifying, expressing and protecting boundaries appropriately. Dr. Kay Potetz [...]
Being a leader requires both supporting and empowering. Helping the staff to complete the task at hand and encouraging them to take initiative and act independently are essential. This program is geared to enhancing skills while giving support and supporting independence. Also, included is the art of knowing how to balance support and empowerment effectively. Dr. [...]
In this environment of rapid growth, everyone is called upon to produce more than ever before. Leaders are asked to help staff members feel connected to the larger goals and accomplishments of the organization. The over-all goal is for staff to see that their efforts matter in achieving a larger purpose. Further, effective leadership involves building [...]
Having a pragmatic understanding of ourselves and others provides a mechanism for improving relationships. "Reading" other people's behavior provides the ability to relate more effectively. It is imperative that leaders be equipped with communication as well as interpersonal skills. The ability to give direction, define expectations, train staff and lead are demanded and that is the [...]
How much energy is routinely wasted in the "blame game?" When there is a breakdown in process, it is common for precious resources of time and effort to go into heated efforts to assign blame. Even though most leaders can see the negative impact of this behavior, it is often difficult to direct people to a [...]
Conflict Resolution Leadership inevitably requires being able to resolve conflict, whether it occurs among staff members, between leaders and staff or between departments. Being able to keep a cool head, do a thorough assessment of a conflicted situation and create effective dialogue among the parties involved are just a few of the skills that will be [...]
Effective Communication Being a leader in the workplace involves being a constant conduit of information between senior management, other departments and staff members. Being supportive to your staff also necessitates having them believe that they are being heard. This program offers insights and tools for building better communication skills that can increase both the accuracy of [...]
Being an Effective Advocate (Showing the Way) Some define Advocacy as the pursuit of influencing outcomes while others say it is the belief that one’s vision can be brought to life. The majority of folks associate Advocacy with effectuating the change process. Effective Advocates employ interpersonal styles and methods that inspire and guide individuals and encourage [...]